Pet Stain & Odour Removal
in Chichester
Specialist enzyme treatment that permanently eliminates pet urine odour and stains — not just masks them. Free UV inspection included. Serving Chichester and West Sussex.
Why Normal Cleaning Doesn't Fix Pet Odour
Pet urine is one of the most challenging cleaning problems in domestic and commercial properties. Unlike most stains, pet urine doesn't just sit on top of the carpet — it soaks quickly through the pile, the backing and often into the underlay beneath. As it dries, it leaves behind uric acid crystals that are essentially insoluble in water.
This is why cleaning a pet stain with household carpet cleaner or even hot water never fully solves the problem. The product cleans the surface but leaves the uric acid crystals deep in the carpet structure. When those crystals are exposed to warmth or humidity — in summer, or when central heating comes on — they reactivate, releasing the familiar ammonia and mercaptan compounds that create the distinctive pet urine smell.
At Chichester Carpet and Upholstery Cleaning, we tackle pet stains and odours differently. Our specialist enzyme treatment uses biological agents that actively break down the uric acid crystals at a molecular level — permanently destroying the odour source rather than covering it up. The result is carpets and upholstery that genuinely have no pet smell, even in warm weather.
We also include a free UV lamp inspection with every pet treatment. Under UV light, dried pet urine fluoresces brightly, revealing stains that are completely invisible in normal lighting. This means we treat every contaminated area — not just the spots you're aware of — for a truly comprehensive result across Chichester and West Sussex homes.
UV light causes dried urine to glow distinctly under the lamp — instantly revealing where your pet has marked, even in areas you didn't know about.
Many customers are surprised during the UV inspection — often discovering old stains from previous pets or from before they moved in. Treating all affected areas, not just visible ones, is the only way to achieve permanent odour elimination.
How Enzyme Treatment Permanently Removes Pet Odour
Understanding why our approach works where household cleaners fail.
Pet urine contains urea, uric acid, creatinine, proteins and enzymes. Conventional cleaners can break down urea and some proteins, but they cannot dissolve uric acid crystals — the primary source of long-lasting pet odour.
Enzyme-based cleaners work differently. They contain cultures of non-toxic bacteria that produce enzymes specifically targeting uric acid. These biological agents consume the crystals as a food source, breaking them down completely into inert compounds — water and carbon dioxide. The result is total elimination of the odour source, not just temporary masking.
After application, the enzyme treatment needs appropriate dwell time to work effectively. This is why professional application by a trained technician like Viesturs — who understands the chemistry and knows how long to allow for the enzymes to do their work — delivers results that DIY enzyme sprays often don't achieve when applied incorrectly.
Our Pet Treatment Process
A systematic approach that covers every affected area for permanent results.
UV Inspection (Free)
We scan the entire area with a UV lamp in darkened conditions to identify all contaminated spots — including old or hidden stains invisible to the naked eye.
Enzyme Pre-Treatment
Specialist enzyme solution is applied generously to all identified contaminated areas and allowed to dwell for the appropriate time to break down uric acid crystals deep in the pile and backing.
Hot Water Extraction
Powerful hot water extraction removes the dissolved contamination, enzyme solution and residue from the carpet fibres and backing — leaving nothing behind but clean carpet.
Deodorise & Verify
A deodorising treatment is applied if needed. We re-inspect with the UV lamp to verify all contamination has been treated and the area is clear before we leave.
Before & After Pet Treatment
Before & After
Before & After
What Our Customers Say
"We had tried everything to get rid of the dog smell from our lounge carpet. Viesturs came in, used the UV lamp and found stains we had no idea about. After treatment the smell was completely gone. Outstanding."
"The UV lamp was a revelation — showed up marks all over the hall that I couldn't see. Viesturs was brilliant: thorough, no-fuss, and the carpet has smelled fresh for months now. So glad I called."
"We moved into a house with a strong pet smell. Viesturs did a full treatment and it made such a difference. The house smells clean and neutral now. Would never have managed that ourselves."
Pet Stain & Odour Questions Answered
When you clean a pet urine stain with household products, you typically remove the surface contamination but leave urine salts deep in the carpet backing and underlay. These salts reactivate in warm, humid conditions — releasing the ammonia odour again. Our enzyme treatment breaks down the uric acid crystals that regular cleaners can't reach, permanently eliminating the odour source.
UV (ultraviolet) light causes dried pet urine to fluoresce, revealing contamination that is completely invisible in normal lighting. Many pet owners are surprised by the number of spots our UV inspection reveals — including old stains they didn't know existed. We include UV detection free of charge so we can treat all contaminated areas for a truly effective result.
Yes — we treat pet stains and odours on carpets, rugs, sofas, chairs, mattresses and any other soft surfaces. The same enzyme-treatment process is applied to each surface type. We adjust the method and products to suit the specific material.
All the products we use are specifically formulated to be pet-safe once dry. We recommend keeping pets out of the treated area while it dries (typically 2–4 hours), but once dry the carpets and surfaces are completely safe for them to return to.
Old stains are harder to remove than fresh ones, but our enzyme treatment is highly effective even on stains that have been present for months or years. The enzymes work by breaking down the organic matter regardless of age. Very severe contamination that has penetrated the underlay may require a more intensive treatment, which we'll discuss with you in advance.
Get a Free Quote — Free UV Inspection Included
Based in Chichester. Fast response across West Sussex and Hampshire. No-obligation quotes.
Areas We Serve
Based in Chichester — covering all of West Sussex and into Hampshire.